Help Desk

IMAP allows you to review and delete emails, view message headers, create or delete folders, and search contents remotely without actually downloading your email from the mail server. This allows you to view the same email messages from multiple devices. You can download your email to a specific device such as your computer, at a later time, and then delete the mail from the server.

POP3 downloads your email directly to your mail program, whether you're using a computer, phone, or any other device that supports your email. Once mail is downloaded, it is no longer viewable on our web mail service at http://www.webbasedmail.com or other devices. You may select to leave a copy of your email on our servers with a POP3 account to enable you to still view your email on multiple devices, but until it is downloaded and you delete it from the server, it will count towards your monthly mail quota.

*For both account types, leaving email on the server counts towards the monthly mail quota for your account, and may cause delays in viewing email or an interruption in your mail service, should your monthly mail quota reach its limit. To prevent your mail quota from being exceeded, you should empty your "trash" folder often to delete messages you no longer want, and download any emails that you wish to keep or archive at least once a month.